Shipping/Policies

Shipping

$9 flat shipping on all orders. Orders ship within 1-2 business days from our studio in San Diego, CA. Our orders ship via UPS and USPS. We are currently only shipping within the U.S.

Local Pickup

Local San Diegan customers are welcome to pickup orders and do not have to pay shipping(use code "Localpickup", please do not use this code unless you are picking up). Pickup is available from two locations, Miramar and Clairemont. For local pickup instructions, please email jonathan@sawyerceramics.com

Damaged Items

If you receive an item that was damaged in shipment, please email jonathan@sawyerceramics.com within one week of receiving your order and we'll send a refund or replacement. 

Returns

Due to the high cost of shipping and logistics of safely packing our products, returns are discouraged. We do receive returns within 30 days of order delivery. Original outgoing shipping costs are non-refundable. Customer must pay for return shipping. We are happy to provide a return label for $9, which can be deducted from the return credit.